{"id":9148,"date":"2021-11-04T10:33:51","date_gmt":"2021-11-04T10:33:51","guid":{"rendered":"https:\/\/ustechsolutions.com\/?p=9148"},"modified":"2021-11-04T10:33:55","modified_gmt":"2021-11-04T10:33:55","slug":"the-importance-of-word-of-mouth-in-recruitment","status":"publish","type":"post","link":"https:\/\/ustechsolutions.com\/the-importance-of-word-of-mouth-in-recruitment\/","title":{"rendered":"The importance of word of mouth in recruitment"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”]

Because your employees are people too<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

As industries go, recruitment is one of those disciplines of commerce that has felt the biggest brunt of economic impacts resulting from the global COVID-19 pandemic.<\/p>\n

It rewired how many people think about work. <\/strong>\u00a0The pandemic led to a work-from-home lifestyle that was a far cry from their previous work experience. Some liked the new change and didn\u2019t want to return.<\/p>\n

Hiring went remote.<\/strong> Having sent their people home, employers came to realize that they would need to operate virtually, leading many firms to rapidly adopt remote hiring strategies.<\/p>\n

Talent pools seemed to dry up <\/strong>A shortfall of candidates led many talent leaders to expand their search horizon, taking advantage of the fact that people weren\u2019t going to the office anymore anyway.<\/p>\n

Digital became overlord <\/strong>Through all of this, digital mediums\u2014such as social channels\u2014increased in their influence. Platforms like LinkedIn became the primary source of talent sourcing, making firms doubt whether they needed staffing agencies to find their talent when they could source their hires directly through digital job boards, empowered by LinkedIn and third-party platforms.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ustechsolutions.com\/wp-content\/uploads\/2021\/11\/friendly-coworkers-2021-08-29-09-14-45-utc-1.jpg” alt=”friendly coworkers chatting about the company” title_text=”friendly-coworkers-chatting” _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”]

Why it matters what staff think<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Through all of this, one change not so well-recognized is the growing importance of what your workforce thinks about your business:<\/p>\n

\u2026as a paymaster<\/p>\n

\u2026as a responsible and authentic supplier<\/p>\n

\u2026and in its ability to create a great place to work.<\/p>\n

Particularly when it comes to finding top talent, references and credentials proffered by your existing people; well\u2014they really matter.<\/strong><\/p>\n

In the increasingly virtual world of recruitment, the only references prospective hires have to go on when considering a new role, are the online reviews and whatever clues fall out of your LinkedIn company profile. Slender pickings indeed.<\/p>\n

What other people think matters. <\/strong>More than half<\/span><\/a> of job seekers abandon their pursuit of a job after reading negative reviews about a company on employer review sites<\/p>\n

It\u2019s important your business has a purpose. <\/strong>A BetterUp Labs study found that 9 out of 10 professionals said they would sacrifice up to 23% of their future earnings for work that is always meaningful.<\/p>\n

A happy workforce becomes a powerful growth opportunity engine. <\/strong>According to a Nielsen\u2019s Global Trust study<\/span><\/a>, 92% of consumers believe suggestions from friends and family more than they do advertising. Suggestions from independent employees (i.e., not salespeople or executives) come a close second as a trusted source. Presumably, buyers believe that employees are quite skeptical creatures, and are likely to give an honest account of their experiences when asked.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”]

Workers look to work for companies with positive social and cultural values\u2014and if you\u2019re not sincere, you will be found out<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Marketing in 2021 is all about authenticity<\/strong>\u2014Your business can\u2019t purport to be what it\u2019s not. Try that, and it will be surely found out.<\/p>\n

Workers are seeking out companies with solid values around sustainability, diversity, community, the circular economy, and businesses that offer the kind of modern cafe campus-style of living that gets advertised on TV.<\/p>\n

Setting out a position on social values is not without its challenges. Where do you draw the line? <\/strong><\/p>\n

Businesses aren\u2019t accustomed to having to join the debate. Some execs are running scared of it. Others are embracing the impact of the pandemic as a change agent to engage their workforce on a more intimate level.<\/p>\n

CEO of Shopify<\/span><\/a>, Tobias L\u00fctke, reminded workers that they\u2019re a business, not a family, stating\u2014\u201cYou are born into a family. You never choose it, and they can\u2019t un-family you. The dangers of \u2018family thinking\u2019 are that it becomes incredibly hard to let poor performers go. Shopify is a team, not a family.\u201d<\/p>\n

Basecamp<\/span><\/a> placed a ban on societal discussions at work<\/p>\n

Having recognized that remote \u201csolo work<\/span><\/a>\u201d consulting assignments had become commonplace in its working practices prior to the pandemic, Fujitsu has set out new policies in an attempt to bring its workers home having appreciated the welfare impacts of this policy.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ustechsolutions.com\/wp-content\/uploads\/2021\/11\/asian-business-woman-be-curious-and-listening-the-2021-08-30-07-47-39-utc-1.jpg” alt=”curious businesswoman listening to coworkers gossiping about the company” title_text=”business-woman-curious-listening-to-coworkers-gossip” _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.8.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”]

How to take your first baby steps to becoming an employer with a social conscience<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.11.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Here\u2019s our recommendation on what you could be doing to take a fresh look at how to supersize your employer authenticity.<\/p>\n

<\/h3>\n

#1. Re-visit those dour corporate values<\/h3>\n

It\u2019s time to dust off your bland corporate value statement and ask your workforce to participate in the requalification of what your brand really stands for.<\/p>\n

<\/h3>\n

#2. Recognize workforce welfare as the priority issue<\/h3>\n

The \u2018business of welfare\u2019 has never been more important. The health and happiness of workers have been challenged by the pandemic, with stress levels and digital burnout off the scale. Finding smarter and better ways to create a safety blanket around your workforce\u2014and honoring those commitments\u2014is paramount. Today, welfare is a front-of-mind issue in the minds of many workers.<\/p>\n

<\/h3>\n

#3. Brand your internal voice<\/h3>\n

Consider implementing a brand agenda for your internal persona. This is a good way to engage your team and come up with an internal brand story. Consider having an internal brand message that you can reinforce within your messaging, perhaps even including your team in the formation of that agenda.<\/p>\n

<\/h3>\n

#4. Over-listen, and over-communicate<\/h3>\n

When people are working remotely, or in a hybrid mode, that feeling of isolation is inevitable. It\u2019s never been more important for businesses to listen harder to plan internal communications plans around over communication. We are seeing companies being highly creative in this area, by creating virtual meetups, roundtables, virtual town halls, pop-up events, and more. Above all else, your workers appreciate transparency, they like to know what\u2019s going on\u2026 and they want a say in what happens in the business and the direction of the business.<\/p>\n

<\/h3>\n

#5. Just do it<\/h3>\n

If you want your brand to have integrity, the worst possible thing you can do is not deliver on what you say you\u2019re going to do. You need to be trustworthy and that means not overpromising. It\u2019s easy to overpromise, simply by setting ambition beyond the reality of the time and resources you can put into your project\u2014so, aim \u2018middle\u2019 and grow to \u2019high\u2019 once you\u2019ve got some quick wins under your belt.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

What your workforce thinks about your business is important. Particularly when it comes to recruiting top talent, references and credentials.<\/p>\n","protected":false},"author":2,"featured_media":9158,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[9,68],"tags":[],"class_list":["post-9148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-models","category-total-talent"],"yoast_head":"\nThe importance of word of mouth in recruitment - USTech Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ustechsolutions.com\/the-importance-of-word-of-mouth-in-recruitment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The importance of word of mouth in recruitment - USTech Solutions\" \/>\n<meta property=\"og:description\" content=\"What your workforce thinks about your business is important. 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